If the buyer backs out of the sale, the seller is entitled to a refund of the success fees. If the sale has been successfully completed, or the seller backs out of the sale the seller is not entitled to a refund.

If the seller applies for a refund you will be sent an email asking for your side of the story. You should respond to this request. If the refund is granted a comment from Flog It Customer Support will be placed on the feedback of both you and seller - this will not affect your overall feedback rating.

Buyers who repeatedly default will have their membership suspended.

If you have received an email from us stating that we have given the seller a refund of their fees, and you have completed the purchase, please let us know using the button below.